Business Analyst

Collaborate with the sales team to understand the requirements of potential customers.
Conduct indepth needs assessments to identify opportunities for ZEO solutions
Liaise with the product team to create live Demos as per prospects’ business requirements.
Conduct a Successful demo of the proposed solution.
Identify potential risks associated with ZEO implementations and develop mitigation strategies.
Preferably a female with good communication skill and willing to travel for client demos.

Conduct detailed requirementsgathering sessions with the client and identify opportunities for automation, process optimization, and efficiency gains using ZEO applications.
Proactively address issues that may arise during the project, ensuring minimal impact on timelines and deliverables.
Collaborate with clients to create a roadmap for the phased implementation of ZEO applications.
Analyze and document the business processes, workflows, and all other requirements to identify areas for improvement.
Create a detailed Functional Solution Document (FSD) and take signoff from internal stakeholders as well as the client.
Configure, customize and optimize ZEO applications, such as ZeoCRM, ZeoSign, ZeoVerify, ZeoForex, etc.
Work closely with development teams to design and develop customizations and integrations within the ZEO ecosystem.
Conduct system testing, including creating test cases, executing tests, and documenting results.
Monitor and maintain the integrity and quality of data within ZEO applications.
Provide training and support to endusers on ZEO applications, ensuring effective adoption and utilization.
Stay updated with the latest ZEO features, functionalities, and best practices to drive continuous improvement and innovation.
Assist in the implementation of new ZEO applications and upgrades, including data migration and system configurations.